Privacy Policy

Introduction

At Freezing World Storage Co. (hereinafter "the Company" or "we"), we treat your privacy with the utmost importance. This policy explains how we collect, use, store, and share your data when you interact with us through our website freezing-world.com or our other communication channels.

By using our website or services, you agree to the practices described in this policy. Last updated: 04 / 05 / 2026.

Data We Collect

1. Information you provide directly

Company / business name and full contact name
Phone numbers (mobile, WhatsApp) and email address
Details of your storage requirements (product type, quantity, storage type)
Any additional information you send via our quote form or WhatsApp

2. Information we collect automatically

IP address, browser type and device, operating system
Pages visited on our site and time spent
Source of visit (search engine, direct link, ad, etc.)

Purposes of Data Use

We use the data we collect strictly for the following legitimate purposes:

Responding to your inquiries, providing quotes, and opening contractual accounts
Managing storage operations, inbound/outbound logs, and periodic reporting
Improving our services and the experience of our website
Communicating with you regarding service updates or relevant offers
Complying with regulatory obligations and maintaining accounting records

Data Protection

We apply appropriate technical and organizational measures to protect your data from unauthorized access, loss, or alteration. These measures include encrypted communication (HTTPS), restricted internal access, and regular security review.

While we make every effort, no electronic transmission or storage method is 100% secure, and we cannot guarantee absolute security.

Sharing With Third Parties

We do not sell your personal data to third parties. We may share limited information only in the following cases:

With operational service providers acting on our behalf (e.g., hosting, messaging) under confidentiality agreements
When required to comply with regulatory or legal obligations from competent Saudi authorities
To protect our rights or the safety of our customers and property

Cookies

Our website may use essential cookies to improve browsing experience and remember your preferences. You can configure your browser at any time to reject cookies, though this may affect some site functionality.

Your Rights

Under Saudi Arabia's Personal Data Protection Law, you have the right to:

Access your personal data held by us
Request correction or update of your data
Request deletion of your data in cases permitted by law
Object to processing of your data for marketing purposes

To exercise any of these rights, contact us through the channels listed below.

Policy Updates

We may update this policy from time to time to reflect changes in our services or the regulatory framework. The updated version will be published on this page along with the date of last update.

Contact Us

For any inquiry regarding this policy or how we process your data, you can reach us at:

Last updated: 04 / 05 / 2026

Version 1.0